Do you ship outside the United States?
Not currently. We ship exclusively within the US via UPS, FedEx, and USPS, and we're evaluating international shipping options as the store grows.
How long does shipping take?
Orders are processed within 1–2 business days, then typically arrive within 4–6 business days depending on your location and the carrier used.
Is there a free shipping threshold?
Orders over $50 qualify for free standard shipping within the continental US.
What's your return policy?
You have 30 days from delivery to return an unused item in its original packaging. We cover return shipping for damaged or incorrect items; exchanges for other reasons (wrong size, changed your mind) are customer-paid on return shipping.
How do refunds work?
Once we receive and inspect a returned item, approved refunds are issued to your original payment method and typically post within 5–10 business days.
Can I cancel or change my order after placing it?
If your order hasn't shipped yet, email us immediately at info@erbinblog.com and we'll do our best to accommodate changes or cancellations. Once an order has shipped, it can't be modified, but our standard return process still applies.
Do you sell tools you'd actually use yourselves?
Yes. Assure Lawn Care began as a family-owned lawn care company serving Griffin, Georgia. We only stock tools that meet the standards we expect on real landscaping jobs. Every product is selected for durability, reliability, and practical performance in everyday lawn maintenance.
What payment methods do you accept?
All major credit and debit cards, Shop Pay, and PayPal.
Do you offer bulk pricing for landscaping crews or contractors?
If you're outfitting a crew or ordering in volume, contact us directly at info@erbinblog.com — we're happy to discuss options given our own background running a lawn care operation.
How do I know which tool is right for my yard?
Reach out and describe the job — hedge size, yard scope, or the kind of pruning or clearing you're doing. Since our team has hands-on lawn care experience, we can point you toward the right tool instead of just the most expensive one.
Are your tools covered by a warranty?
Warranty terms vary by product and manufacturer; specific warranty information is listed on individual product pages where applicable. Contact us if you have questions about a specific item.
Do you have a physical location?
Yes. Erbinblogs based at 10 Eastbourne Road, Birkdale, Southport, PR8 4EW, United Kingdom. While many customers shop online, we're a real local lawn care company serving homeowners throughout the Griffin area.
Do you provide lawn care services as well as sell tools?
Yes. In addition to offering lawn care equipment through our online store, we provide professional lawn maintenance services throughout Griffin and nearby communities. Our hands-on experience helps us recommend tools we genuinely trust.
How do I contact customer support?
Email info@erbinblog.com or call +44 785 536 8932, Monday - Saturday from 9:00 AM to 8:00 PM EST.
